Submit a request

Clearing Your Browsers Cache

What does "Clearing my Browsers Cache mean?"

Your browser has a folder in which certain items that have been downloaded are stored for future use. Graphic images (such as buttons and icons), photo's, and even entire web pages are examples of items which are saved or cached. When visiting a webpage your browser checks if a copy of the files on the page is in its cache already. If so, it will save the visitor some downloading and make web pages load faster. Some browsers refer to its cache as Temporary Internet Files.


Cache refresh

Just clicking the refresh button (or hitting F5) won't be sufficient in some cases, this is because it reloads the webpage while still using the old files from the cache. You need to refresh your cache first! contains step by step guides to clear your browser's cache forcing it to download all latest data from a website!


If this still doesn't solve your browser issue, please contact us at

Have more questions? Submit a request
Powered by Zendesk