Submit a request

Why do I need to verify my email address?

When you sign up to the site, we need you to provide a valid email address. This is so we can send you important emails such as password resets or information about your account. It's also so we can make sure you are who you say you are.

It's really important that we keep our site as safe as possible for our members and by verifying your email address, you're telling us that your a genuine member of our site.

Until you verify your email address, you won't be able to communicate with any members and you won't appear in search results - so if you don't want to miss out, you need to make sure you verify within 7 days.

If we don't see your email address verified within 7 days, your account will be locked out and you'll need to contact us to get it back by emailing or clicking on Submit a Request at the top of this page.

Have more questions? Submit a request
Powered by Zendesk