Clearing Website Data & Resetting Permissions

Windows:

1. Open Google Chrome on your Windows computer and login to your account on recon.com.
2. In the top-left corner of your browser window, click on the “View Site Information” icon on the left side of the URL bar.
3. Click on “Site Settings”.
4. Under the Usage section, click on “Delete Data” and then click “Delete” on the prompt that appears to reset site permissions.
5. Under the Permissions section, click on “Reset Permissions”.
6. Close the tab and navigate back to the tab with Recon.com already open. Refresh the page by clicking the refresh button or pressing F5 on your keyboard.

Android:

1. Open the Google Chrome app on your Android device and login to your account on recon.com.
2. In the top-left corner of your browser window, tap on the “Page Info” icon on the left side of the URL bar.
3. Tap on “Permissions” then “Reset Permissions” and select “Reset” when prompted.
4. Tap on “Cookies and Site Data” then tap on the trash/bin icon next to any Stored Data and select “Delete” when prompted.
5. Navigate back to the tab with recon.com already open. Refresh the page by pulling down on the screen whilst on the website, retyping recon.com in the URL bar or closing and reopening the app.

iOS:

1. Open the Google Chrome app on your iPhone/iPad and login to your account on recon.com.
2. Tap on the three dots menu (…) in the bottom-right or top-right corner.
3. Tap “Settings”.
4. Go to “Privacy and Security” and then tap “Clear Browsing Data”.
5. Check only the “Cookies”, “Site Data” options and un-check everything else.
6. Tap “Clear Browsing Data” to reset site permissions.
7. Navigate back to the tab with recon.com already open. Refresh the page by pulling down on the screen whilst on the website, retyping recon.com in the URL bar or closing and reopening the app.

Windows:

1. Open Firefox and log to your account on recon.com.
2. Near the top-left corner of your browser window, click on the “Firefox Shield” icon on the left side of the URL bar.
3. In the window that pops up, click on “Clear Cookies and Site Data” and then “Clear” to confirm.
4. Navigate back to the tab with Recon.com already open and refresh the page by clicking the refresh button or pressing F5 on your keyboard.

Android:

1. Open the Firefox app and log to your account on recon.com.
2. In the top or bottom-left corner of your browser window, tap on the “Firefox Shield” icon on the left side of the URL bar.
3. Tap on “Clear cookies and Site Data” and then tap “Clear”.
4. Navigate back to the tab with recon.com already open. Refresh the page by pulling down on the screen whilst on the website, retyping recon.com in the URL bar or closing and reopening the app.

iOS:

1. Open the Firefox app and log to your account on recon.com.
2. Tap on the three dots menu (…) in the bottom-right corner and tap “Settings”.
3. Scroll down and select “Data Management” and then “Website Data”.
4. Check the “recon.com” option, then tap “Clear Items” and tap “Ok” when prompted.
5. Navigate back to the tab with recon.com already open. Refresh the page by pulling down on the screen whilst on the website, retyping recon.com in the URL bar or closing and reopening the app.

MacOS:

1. Open Safari and log into your account on recon.com.
2. In the top-left of the screen, click on "Safari" and then click on "Settings" in the drop-down menu.
3. Along the top of the window that pops up, click on the "Websites" tab.
4. In the list of options on the left handside, click "Location", locate "recon.com" and change the option to "Ask".
5. Along the top of the same window, click on the "Privacy" tab and click on "Manage Website Data".
6. Type in "recon.com" and then click "Remove".
7. Navigate back to the tab with Recon.com already open and refresh the page by clicking the refresh button or pressing Command + R on your keyboard.

iOS:

1. Open your iPhone's Settings app and scroll down to “Apps” (or scroll to the bottom of the page on older devices to see your installed apps).
2. Tap on the Safari app in your list of apps.
3. Scroll to the bottom of the page and tap on "Advanced".
4. Tap on "Website Data", search for recon.com, then swipe left on its name and tap "Delete".
5. Navigate back to the tab with recon.com already open. Refresh the page by pulling down on the screen whilst on the website, retyping recon.com in the URL bar or closing and reopening the app.

Windows:

1. Open Opera and log to your account on recon.com.
2. Near the top-left corner of your browser window, click on the “Page Information” icon on the left side of the URL bar.
3. In the window that pops up, click on “Site Settings” (which will open in a new tab).
4. Under the “Usage” section, click on “Delete Data” and then click “Delete” on the prompt that appears to reset site permissions.
5. Close the Site Settings tab and navigate back to the tab with Recon.com already open. Refresh the page by clicking the refresh button or pressing F5 on your keyboard.

Android:

1. Open the Opera app and log to your account on recon.com.
2. Near the top-left corner of your browser window, tap on the “View Site Information” icon on the left side of the URL bar.
3. Tap on “Site Settings”.
4. Scroll down to the “Storage” section and tap on “Clear Data”.
5. Scroll down to the “Permissions” section if it is visible and tap on “Reset Permissions”.
6. Navigate back to the tab with recon.com already open. Refresh the page by pulling down on the screen whilst on the website, retyping recon.com in the URL bar or closing and reopening the app.

iOS:

1. Open the Opera app and log to your account on recon.com.
2. Tap on the three vertical dots menu icon (⋮) in the bottom-right corner and tap on “Settings”.
3. In the list of options, tap on “Clear Browser Data”.
4. Check only the “Cookies and Site Data”, “Site Settings” options and un-check everything else.
5. Change the selected Time Range to “Last Hour” and tap “Clear”.
6. Navigate back to the tab with recon.com already open. Refresh the page by pulling down on the screen whilst on the website, retyping recon.com in the URL bar or closing and reopening the app.

Windows:

1. Open Microsoft Edge and log to your account on recon.com.
2. Near the top-left corner of your browser window, click on the “View Page Information” icon on the left side of the URL bar.
3. Click on “Site Settings” and set any relevant option to the “default” option.
4. Click on “Cookies and Site Data”.
5. Click on “Cookies (X cookies in use)”.
6. In the window that pops up, under the Allowed tab, find all “recon.com” cookies and click “Remove” and then “Done”.
7. Refresh the page by clicking the refresh button or pressing F5 on your keyboard.

Android:

1. Open the Microsoft Edge app and log to your account on recon.com.
2. Tap on the three line menu (≡) in the bottom-right corner.
3. Tap on “Delete Data” and then “More options” in the pop up window.
4. Check the “Cookies and Site Data”, “Cached Images and Files” and “Site Settings” options. (Note: Step 1 ensures that the time range can be kept as “Last 15 minutes”)
5. Tap “Delete Data”.
6. Navigate back to the tab with recon.com already open. Refresh the page by pulling down on the screen whilst on the website, retyping recon.com in the URL bar or closing and reopening the app.

iOS:

1. Open the Microsoft Edge app and log to your account on recon.com.
2. Tap on the three line menu (≡) in the bottom-right corner.
3. Tap on “Delete Data” and then change the Time Range to “Last Hour”.
4. Tap on “Browsing Data” and check the “Cookies and other Site Data” and “Cached Images and Files” options.
5. Tap on the blue tick and then tap the red “Delete Data” button.
6. Navigate back to the tab with recon.com already open. Refresh the page by pulling down on the screen whilst on the website, retyping recon.com in the URL bar or closing and reopening the app.

Windows:

1. Open Samsung Browser and log to your account on recon.com.
2. Click on the three vertical dots menu (⋮) in the top-right corner and click “Settings”.
3. Click on “Sites” in the left-hand menu and click “Manage Website Data”.
4. In the search bar in the top-right corner, type in “recon.com”.
5. Right click on each entry and click “Delete”.
6. Navigate back to the tab with Recon.com already open and refresh the page by clicking the refresh button or pressing F5 on your keyboard.

Android:

1. Open the Samsung Browser app and log to your account on recon.com.
2. Tap on the three vertical dots menu (⋮) in the bottom-right corner.
3. Tap on “Settings” and then “Sites and Downloads”.
4. Tap on “Manage Website Data”.
5. Tap on the magnifying glass in the top-right corner and type in “recon.com”.
6. Long press on each entry to select it and tap “Delete” at the bottom of the screen.
7. Navigate back to the tab with recon.com already open. Refresh the page by pulling down on the screen whilst on the website, retyping recon.com in the URL bar or closing and reopening the app.